// 05 — whatsapp business api
We do not resell this.
We run it.
WhatsBizAPI and WABAPI are our own products, in production, with paying customers. When you hire us for WhatsApp work you are hiring the team that operates the platform, not a reseller forwarding your ticket to someone else.
// what we handle
From nothing
to sending.
The API is the simple part. Getting approved, staying approved, and not getting your number rate-limited is where most projects come unstuck.
-
01
Onboarding and verification
Meta Business verification, WhatsApp Business Account setup, phone number registration and display name approval. We have been through the rejection loop enough times to get the paperwork right the first time.
- Meta Business verification
- WABA setup
- Display name
-
02
Green tick (Official Business Account)
The verified badge is granted on brand notability, not on payment, and no honest vendor can guarantee it. What we can do is make sure everything within your control is in the strongest possible shape before applying.
- OBA application
- Eligibility review
- Re-application strategy
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03
Template strategy and approval
Templates get rejected for reasons that are rarely explained well. We write them to pass, structure variables so one template serves many cases, and keep your category classification correct so you are not overpaying per conversation.
- Utility vs marketing
- Variable design
- Rejection recovery
-
04
Campaigns that do not get you banned
Opt-in handling, list hygiene, send pacing, and quality-rating monitoring. WhatsApp will throttle or ban a number that generates blocks, and recovering a damaged quality rating is far harder than protecting it.
- Opt-in
- Pacing
- Quality rating
- Block-rate monitoring
-
05
Chatbots and automation
Flows that answer the common questions, qualify enquiries and hand over cleanly to a human with full context rather than making the customer repeat themselves.
- Flow design
- Human handover
- Session management
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06
CRM and backend integration
Two-way sync with your CRM, ERP or custom backend so conversations, orders and tickets stay in step. Webhooks with retries and idempotency, because delivery receipts arrive out of order and sometimes twice.
- Webhooks
- Idempotency
- Two-way sync
// choosing
Which of our two products fits you.
WhatsBizAPI — the full platform, on a subscription. Bulk campaigns, an AI chatbot builder, a multi-agent shared inbox, and coexistence mode, which lets your team keep using the ordinary WhatsApp app on the very same number the API sends from. Free trial, then quarterly or annual plans. This is the right choice if WhatsApp is a daily channel with several people working it.
WABAPI — pay per message, no subscription. Buy credits, send from your own business number, pay only for what you actually send, with utility messages from ₹0.20. No monthly fee and no setup cost. This is the right choice for lower or bursty volumes, or when WhatsApp is a notification channel rather than a conversation channel.
If you are unsure, tell us your rough monthly volume and message mix and we will point you at whichever works out cheaper for you — including when that is the one we earn less from. And if you want the API wired into your own product rather than either platform, we do that too.
// straight answers
Questions we get
every week.
How long does WhatsApp Business API setup take?
With documents in order, a Meta Business verification and number registration typically completes within a few days to about two weeks. The variable is Meta's review queue and whether your business documentation is consistent. Display name approval is usually the step that causes delays, so we check it before submitting.
Can you guarantee the green tick?
No, and neither can anyone else. The Official Business Account badge is granted by Meta on the basis of brand notability — press coverage and third-party mentions — not on payment or effort. We prepare and submit the strongest application your business supports, and advise honestly on whether you are likely to qualify yet.
Can we keep using the normal WhatsApp app on the same number?
Yes, through coexistence mode on WhatsBizAPI. Historically adopting the API meant giving up the phone app on that number, which stopped many small businesses adopting it at all. Coexistence removes that trade-off.
What does WhatsApp actually cost?
Meta charges per conversation, priced by category — utility, authentication, marketing and service — and rates vary by country. On WABAPI utility messages start from ₹0.20. We will model your expected monthly cost from your real volume and message mix before you commit.
Why do our templates keep getting rejected?
Usually promotional content submitted under a utility category, variables that could read as spam when filled, or a missing opt-out on marketing templates. We rewrite templates to pass and fix the category classification, which often reduces per-message cost as a side effect.
// next step
Tell us what is actually broken.
A short message is enough to start. The first scoping call is free, and you will be talking to the person who would write the code.